Frequently Asked Questions
WELCOME TO LANE 23
What is Lane 23 all about?
Lane 23 is a destination where dining, music, and discovery meet. Located over 2 floors, we offer a seamless blend of a bistro, bar and nightclub, each designed for those who appreciate curated moments and unexpected experiences.
Where is Lane 23 located?
We’re located in the heart of Kuala Lumpur’s TRX district, right at the The Exchange TRX’s Market Lane. You’ll spot us by our sleek, golden exteriorca perfect reflection of the understated elegance inside.
If you’re getting dropped off, the drop off point closest to Lane 23 is “TRX Mall Market Lane”
If you’re parking, find the “D” section and take the lift up to Ground Floor and you’ll see Market Lane entrance to your left.
What are your operating hours?
The club is open from Wednesday to Sunday 10PM to late.
Is there a dress code?
Lane 23 is about effortless style. Smart-casual works best—leave the sportswear and flip-flops at home. Think chic, but make it your own.
POLICIES & MISCELLANEOUS
Can I take photos or videos inside?
Yes, we encourage you to capture your experience, but please be mindful of other guests’ privacy and avoid using flash in certain areas.
What is the refund policy for ticketed events?
If an event is canceled by us, a refund will be issued. Otherwise, tickets are non-refundable. Feel free to contact us for more details.
What should I do if I lose something at Lane 23?
If you lose something, please inform our staff right away or contact us after your visit. We’ll do our best to assist you in retrieving your lost item.
RESERVATIONS & ENTRY
Do I need to book a table in advance?
While walk-ins are welcome, we recommend making a reservation especially on weekends or special event nights. You can book a table through our website or give us a call at +6011 2111 2323.
Can I purchase an entry fee instead of booking a table or buying bottles?
Yes, we offer cover charges from Wednesday-Sunday, allowing you to enjoy the club without a table or bottle purchase. Monday and Tuesdays, no minimum spend or cover charges.
Are there any age restrictions for entry?
Yes, guests must be at least 21 years old to enter the nightclub. A valid IC or passport is required for age verification. However, our Bistro and bar welcome guests of all ages until 10 PM. Children and underage individuals must be accompanied by an adult at all times.
EVENTS & PRIVATE BOOKINGS & PROMOS
How do I find out about upcoming events?
Stay updated on all upcoming events by following us on Instagram @lane23.kl or visiting our website at www.lanetwentythree.com.
Is Lane 23 available for private events or bookings?
Yes, Lane 23 is available for private events and bookings. Whether it’s a special occasion or a corporate event, contact us to learn more about our event packages.
Do you offer special promotions for birthdays or events?
Absolutely. We offer exclusive birthday and event packages. Contact us for more information on how we can help you celebrate.
Are there any current promotions or discounts available?
We love surprises. Keep an eye on our Instagram stories for exclusive deals and promotions that are as spontaneous as our nights.